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Cancellation & Refund Policy

Plain rules for cancelling your TrackIndia membership and when money comes back.

Last updated 5 September 2026

Free access

Registered users currently have free access with no announced end date. No payment is taken and there is no automatic charge. If paid plans are introduced later, we will announce the change before requiring payment.

Plans and billing

  • Monthly membership: ₹199, billed every month.
  • Annual membership: ₹1,800, billed once a year.
  • All prices are in Indian rupees and include applicable taxes unless stated otherwise.

How to cancel

Go to your Account page and cancel your membership, or write to us from your registered email. Cancellation takes effect at the end of the period you have already paid for — you keep full access until then, and no further payment is taken.

Refunds

  • Monthly plan: charges already made are non-refundable, because free access lets you evaluate the product before paying.
  • Annual plan: you may request a refund within 7 days of the charge if you have not used the service in a meaningful way. After that, the year runs to its end and is non-refundable.
  • Duplicate or failed charges are refunded in full. Approved refunds are sent back to the original payment method within 5-7 working days of approval.

Service interruptions

If TrackIndia is unavailable for an extended period due to a fault on our side, write to us and we will extend your membership or refund the affected days at our discretion.

Questions

Billing questions can be sent through our Contact page; we reply within 2 working days.